When companies register at our site, you would think all of them are coming to post Hispanic jobs or searching for bilingual professionals. Many of them are. However, there are a few coming to look for contacts to either promote their services, spam, or build their own database and we send them away.
We invest a lot of resources screening every company trying to use our services and we do it in many stages, when they register, they purchase a product, and while they are using our product.
For example, when they register, we check their company information in many ways to make sure they are a real company legitimately trying to hire Hispanic or bilingual professionals. We check their address, name, website, registrations, comments on the web about them, etc. Even big legitimate companies that want to purchase our database are sometimes declined because we care about the reason why they will contact our candidates (a real full time position versus an opportunity to do Primerica multilevel kind of thing).
If a company passed the approval to use our services and purchases a product, e.g. a job posting, we not only check the credit card payment source ( e.g. a credit card form the same country versus something coming from Rumania), we also make sure the posting is of value to our job seekers. We would not publish “multilevel marketing offers”, “work from home and make million dollars” kind of opportunities. In those cases, we block their access and refund the money. If the job is legitimate, we check that it has enough information for the candidate; it should show information about a specific position not a general request for resumes, etc.
Wait, it doesn’t end there. We also monitor how are they using the product. If they are using our resume database, we monitor how many people are they contacting, time spent reviewing each resume, etc..
We also protect recruiters and employers. We ask useful information to job seekers to make sure recruiters can get a hold of those candidates who match their search, the resumes are real resumes, not spam, resumes are classified in different matching criteria versus the job posting, etc.
All these quality filters add to our cost of doing business, starting with declining clients up to ending relations after we think they have not come for a legitimate purpose of hiring a candidates for a real position. We are proud of taking good care of both our candidates and recruiters. We can certify that “Our website is junk free”. In my next comment, I will list some funny cases… just to see the fun part of maintaining high quality at all costs J
